Sales Policy
Effective Date: December 26, 2024

Thank you for choosing Pinolube Car! This Sales Policy outlines the terms and conditions related to purchases made through our website, pinolubecar.net. By placing an order, you agree to the terms detailed below.

1. Product Pricing and Availability

  • All prices are listed in U.S. Dollars (USD) and exclude taxes, shipping fees, or other additional charges unless specified otherwise.
  • We strive to maintain accurate pricing and product information. However, errors may occur, and we reserve the right to correct them without prior notice.
  • Product availability is subject to stock levels and may change without notice.

2. Payment Terms

  • Payment is required in full at the time of purchase.
  • We accept major credit cards, debit cards, and secure online payment options.

3. Order Processing and Shipping

  • Orders are typically processed within 1-3 business days, excluding weekends and holidays.
  • We ship orders domestically within the United States. Estimated delivery times will be provided at checkout.
  • Shipping costs and methods are displayed during the order process.

4. Returns and Refunds

  • We offer a 30-day return policy from the date of delivery.
  • Items must be unused, unopened, and in their original packaging to qualify for a return.
  • Return shipping costs are the responsibility of the customer unless the return is due to a defective product or an error on our part.
  • Refunds will be processed within 7-10 business days after the returned item is received and inspected.

5. Cancellations

  • Orders can be canceled before they are shipped. Once shipped, orders cannot be canceled and must follow the return process.

6. Warranty and Product Defects

  • Certain products may include a manufacturer’s warranty. Please refer to the product details for warranty information.
  • If you receive a defective item, contact us immediately to arrange a replacement or refund.

7. Customer Support

For any questions or concerns, our team is ready to assist you. Please contact us using the information below: